Privacy Policy
Last updated: May 29, 2024
This Privacy Policy describes how Bidiamonds (the "Site",
"we", "us", or "our") collects, uses, and
discloses your personal information when you visit, use our services, or make a
purchase from bidiamonds.com (the "Site") or otherwise communicate
with us (collectively, the "Services"). For purposes of this Privacy
Policy, "you" and "your" means you as the user of the
Services, whether you are a customer, website visitor, or another individual
whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of
the Services, you agree to the collection, use, and disclosure of your
information as described in this Privacy Policy. If you do not agree to this
Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to
reflect changes to our practices or for other operational, legal, or regulatory
reasons. We will post the revised Privacy Policy on the Site, update the
"Last updated" date, and take any other steps required by applicable
law.
How We Collect and Use Your Personal Information
To provide the Services, we collect and have collected over the past 12
months personal information about you from a variety of sources, as set out
below. The information that we collect and use varies depending on how you
interact with us.
In addition to the specific uses set out below, we may use information
we collect about you to communicate with you, provide the Services, comply with
any applicable legal obligations, enforce any applicable terms of service, and
to protect or defend the Services, our rights, and the rights of our users or
others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you
interact with our Site and use our Services. When we use the term
"personal information", we are referring to information that
identifies, relates to, describes, or can be associated with you. The following
sections describe the categories and specific types of personal information we
collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may
include:
- Basic contact details including your name,
address, phone number, email.
- Order information including your name, billing
address, shipping address, payment confirmation, email address, phone
number.
- Account information including your username,
password, security questions.
- Shopping information including the items you view,
put in your cart, or add to your wishlist.
- Customer support information including the
information you choose to include in communications with us, for example,
when sending a message through the Services.
Some features of the Services may require you to directly provide us
with certain information about yourself. You may elect not to provide this
information, but doing so may prevent you from using or accessing these
features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction
with the Services ("Usage Data"). To do this, we may use cookies,
pixels, and similar technologies ("Cookies"). Usage Data may include
information about how you access and use our Site and your account, including
device information, browser information, information about your network
connection, your IP address, and other information regarding your interaction
with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties,
including from vendors and service providers who may collect information on our
behalf, such as:
- Companies who support our Site and Services.
- Our payment processors, who collect payment
information (e.g., bank account, credit or debit card information, billing
address) to process your payment in order to fulfill your orders and
provide you with products or services you have requested, in order to
perform our contract with you.
- When you visit our Site, open or click on emails
we send you, or interact with our Services or advertisements, we, or third
parties we work with, may automatically collect certain information using
online tracking technologies such as pixels, web beacons, software
developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in
accordance with this Privacy Policy. We are not responsible or liable for the
accuracy of the information provided to us by third parties and are not
responsible for any third party's policies or practices. For more information,
see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services: We use
your personal information to provide you with the Services in order to
perform our contract with you, including to process your payments, fulfill
your orders, to send notifications to you related to your account,
purchases, returns, exchanges or other transactions, to create, maintain
and otherwise manage your account, to arrange for shipping, facilitate any
returns and exchanges, and to enable you to post reviews.
- Marketing and Advertising: We use your
personal information for marketing and promotional purposes, such as to
send marketing, advertising and promotional communications by email, text
message or postal mail, and to show you advertisements for products or
services. This may include using your personal information to better
tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention: We use your
personal information to detect, investigate or take action regarding
possible fraudulent, illegal or malicious activity. If you choose to use
the Services and register an account, you are responsible for keeping your
account credentials safe. We highly recommend that you do not share your
username, password, or other access details with anyone else. If you
believe your account has been compromised, please contact us immediately.
- Communicating with You: We use your
personal information to provide you with customer support and improve our
Services. This is in our legitimate interests in order to be responsive to
you, to provide effective services to you, and to maintain our business
relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information
about the Cookies that we use related to powering our store, please refer to
our Cookies Policy. We use Cookies to power and improve our Site and our
Services (including to remember your actions and preferences), to run analytics
and better understand user interaction with the Services (in our legitimate
interests to administer, improve and optimize the Services). We may also permit
third parties and service providers to use Cookies on our Site to better tailor
the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can
choose to set your browser to remove or reject Cookies through your browser
controls. Please keep in mind that removing or blocking Cookies can negatively
impact your user experience and may cause some of the Services, including
certain features and general functionality, to work incorrectly or no longer be
available. Additionally, blocking Cookies may not completely prevent how we
share information with third parties such as our advertising partners.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to
third parties for legitimate purposes subject to this Privacy Policy. Such
circumstances may include:
- With vendors or other third parties who perform
services on our behalf (e.g., IT management, payment processing, data
analytics, customer support, cloud storage, fulfillment and shipping).
- With business and marketing partners to provide
services and advertise to you. Our business and marketing partners will
use your information in accordance with their own privacy notices.
- When you direct, request us, or otherwise consent
to our disclosure of certain information to third parties, such as to ship
you products or through your use of social media widgets or login
integrations, with your consent.
- With our affiliates or otherwise within our
corporate group, in our legitimate interests to run a successful business.
- In connection with a business transaction such as
a merger or bankruptcy, to comply with any applicable legal obligations
(including to respond to subpoenas, search warrants, and similar
requests), to enforce any applicable terms of service, and to protect or
defend the Services, our rights, and the rights of our users or others.
We have, in the past 12 months, disclosed the following categories of
personal information and sensitive personal information (denoted by *) about
users for the purposes set out above in "How we Collect and Use Your
Personal Information" and "How we Disclose Personal
Information":
Category | Categories of Recipients
- Identifiers such as basic contact details and
certain order and account information
- Commercial information such as order information,
shopping information, and customer support information
- Internet or other similar network activity, such
as Usage Data
- Vendors and third parties who perform services on
our behalf (such as Internet service providers, payment processors,
fulfillment partners, customer support partners, and data analytics
providers)
- Business and marketing partners
- Affiliates
User Generated Content
The Services may enable you to post product reviews and other
user-generated content. If you choose to submit user-generated content to any
public area of the Services, this content will be public and accessible by
anyone.
We do not control who will have access to the information that you
choose to make available to others and cannot ensure that parties who have
access to such information will respect your privacy or keep it secure. We are
not responsible for the privacy or security of any information that you make
publicly available, or for the accuracy, use, or misuse of any information that
you disclose or receive from third parties.
Third Party Websites and Links
Our Site may provide links to websites or other online platforms
operated by third parties. If you follow links to sites not affiliated or
controlled by us, you should review their privacy and security policies and
other terms and conditions. We do not guarantee and are not responsible for the
privacy or security of such sites, including the accuracy, completeness, or
reliability of information found on these sites. Information you provide on
public or semi-public venues, including information you share on third-party
social networking platforms, may also be viewable by other users of the
Services and/or users of those third-party platforms without limitation as to
its use by us or by a third party.
Your Privacy Rights
Depending on your jurisdiction of residence, you may have certain rights
with respect to your personal information, which may include the following
rights:
- The right to know what personal information we
have collected, used, disclosed, and sold about you.
- The right to request the deletion of your personal
information.
- The right to opt out of the sale of your personal
information.
- The right to correct inaccurate personal
information we have about you.
- The right to data portability, which allows you to
request a copy of your personal information in a commonly used,
machine-readable format.
- The right to opt out of automated decision-making,
including profiling, that produces legal or similarly significant effects.
- The right to non-discrimination for exercising any
of your privacy rights.
How to Exercise Your Privacy Rights
To exercise any of the rights described above, please submit a request
by:
- Emailing us at support@bidiamonds.com
- Calling us at (442) 327-1907
- Mailing us at: Bidiamonds, Inc. 169 Madison Ave STE 11295 New York, NY 10016
Please note that these rights are not absolute, and we may decline
requests as permitted or required by law.
California Residents
If you are a resident of California, you have specific rights regarding
your personal information under the California Consumer Privacy Act (CCPA).
This section describes your CCPA rights and explains how to exercise those
rights.
- Right to Know and Data Portability: You
have the right to request that we disclose certain information to you
about our collection and use of your personal information over the past 12
months.
- Right to Delete: You have the right to
request that we delete any of your personal information that we collected
from you and retained, subject to certain exceptions.
- Right to Opt-Out of the Sale of Personal
Information: You have the right to opt-out of the sale of your
personal information.
- Right to Non-Discrimination: We will not
discriminate against you for exercising any of your CCPA rights.
To exercise your CCPA rights, please contact us using the information
provided above.
How We Protect Your Information
We implement appropriate technical and organizational measures to
protect your personal information against unauthorized access, loss,
destruction, or damage. While we strive to protect your personal information,
no data transmission over the internet or any wireless network can be
guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the
security of any information you transmit to us, and you do so at your own risk.
International Data Transfers
Your personal information may be transferred to, stored, and processed
in a country other than the one in which it was collected. We may transfer
personal information to countries outside of your country of residence,
including to the United States, which may have different data protection laws
than those in your country. We ensure that any such transfers comply with
applicable data protection laws, such as through the use of Standard
Contractual Clauses or other appropriate mechanisms.
Contact Us
If you have any questions or concerns about this Privacy Policy, our
privacy practices, or if you would like to exercise your rights, please contact
us at:
Bidiamonds, Inc. 169 Madison Ave STE 11295 New York, NY 10016 Phone: (442) 327-1907 Email: support@bidiamonds.com